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The Case Manager's Handbook, Third Edition, by Catherine Mullahy
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The ultimate how-to guide for Case Managers. It is designed to define good case management, examine the process and present practical procedural information.
- Sales Rank: #1523011 in Books
- Brand: Brand: Jones and Bartlett Publishers, Inc.
- Published on: 2004-04-25
- Original language: English
- Number of items: 1
- Dimensions: 9.39" h x 1.56" w x 6.33" l, 2.54 pounds
- Binding: Hardcover
- 893 pages
- Used Book in Good Condition
Most helpful customer reviews
0 of 1 people found the following review helpful.
Five Stars
By kwk
Amazing textbook!
22 of 24 people found the following review helpful.
Top Reference for both the novice and expert Case Manager
By DallasShopGirl
Catherine Mullahy's 5th edition encompasses all of the current events occurring in Case Management today from the explosion of ACO's, PCMH's, to the Affordable Care Act and how Case Managers will drive the quality of health care upwards in the next 10 to 20 years. Mullahy works side by side with the Commission of Case Manager Certification to ensure that there is an accurate accounting of data there to prepare for CCM certification (coupled with her 2-day review) for those relatively new to the field and, information supported by evidence-based research/guidelines to hold the attention of the experienced Case Manager. Her book is an eloquent blend of where we have been as Case Managers and the opportunities ahead. While this reviewer does not feel that the book is meant to be the sole review source for the CCMC certification exam, I highly recommend her book as your main reference for exam preparation. My experience in academic teaching draws me to Mullahy's book for its profound logic. I foresee that the next addition will incorporate more clinical integration as I believe there will be yet another paradigm shift that enables the Case Manager to utilize his/her clinical skills opening up a new platform of care for the Case Manager. I feel that the field of Case Management is about to REALLY evolve and we will say goodbye to mediocre salaries, being enslaved to quantity instead of quality, and quality avenues we never dreamed possible are just around the corner. In fact, I believe quality will be required to survive in all levels of health care, including health insurance. It is my hope that the "numbers" game or quantity of care inadequacy model along with fragmented health care services will be a hazard of the past forcing a small subset of managers and practitioners seeking personal autonomy to miss the bus full of inter-professional collaborators on a mission to salvage health care. It is this reviewer's opinion that the Affordable Care Act has already established measures to ensure the delivery of patient-centered, care-coordinated, holistic quality care with wellness and preventative-directed outpatient care and clinically competent, comprehensive inpatient care designed to contribute to threshold improvement in patient safety, satisfaction, and outcomes. Mullahy describes all types of health care models, insurance, and she reviews the nation's obesity epidemic and the challenges facing health care providers and their scientific colleagues. Her book invites you to examine ethical decision-making, standards of practice, the significance of research, and emerging trends relevant to quality and safety. Paralleled with the changes in Case Management today, this book is by far the most comprehensive book on the market today for the Case Manager. I highly endorse Catherine Mullahy's 5th edition book and feel you will also find it extremely enlightening. And, it's always priced better on Amazon. Jennifer Vaughn RN,MSN,CCM,CCRN,CCNS,APRN
7 of 7 people found the following review helpful.
Not good for CCM Exam or CM practice
By Dreteck4
I purchased this book because I thought it would be a comprehensive resource on CM. This is not the case, and I would not recommend it for the following reasons:
1. The book has 749 pages of text, not counting the index. It would be an easier read if the sample documents/flowcharts - that amount to 100 pages in Chapter 3 alone - were removed or perhaps documented in the Appendix. The flowcharts are presented in very tiny font making them extremely difficult to read, and ultimately of no use. Their placement slowed the navigation of the chapter and distracted from the content.
2. The book is not cohesive. Chapters and sections seem to have been written separately and stitched together haphazardly, contributing to repetitive and inconsistent content. For example: p. 651: “Overdoses leading to drug deaths now outnumber traffic fatalities in the United States”, quoting the CDC, while on p. 657: “The [CDC] places drug overdoses in the United States as the second leading cause of unintended deaths, right behind motor vehicle deaths.” Same issue with information regarding renal disease, p.418: “Medicare automatically becomes the primary funding source for patients with end-stage renal disease, even those who are active employees, after 18 months of dialysis treatment, but only for services related to the renal condition” and p. 441: “In patient with end-stage renal disease, Medicare becomes primary 30 months following the diagnosis of this condition, even if the individual is under the age of 65”. It may be that both statements are true, but this is an example of the way in which information is scattered all over the book. You may read about something on one page, only to read about it again 100 pages later presented as if it's being introduced for the first time.
3. Motivational interviewing – an essential tool in CM – is given one paragraph and simply defined as “talking and listening.”
4. Behavioral Health is given 4 pages out of 749. This is not helpful to those who are LCPCs, LCSWs, etc, and practice behavioral health case management.
5. The author references her own case management business and business practices quite a bit, including a long segment on management of a CM practice. This is understandable, since this is what she does, but it’s not applicable to those who function as case managers in varying capacities.
If you’re looking for CCM study material, choose a book specifically geared at such. If you’re looking for a resource on CM encompassing various areas of CM, consider other options.
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